Exclude shipping protection products from collection
Last updated
Last updated
Because of Shopify's shopping cart system, Shipping Protection actually exists as a digital product in your store.
When the Shipping Protection widget is enabled, the app automatically creates a Shipping Protection product for your store so that shipping protection can be added to orders.
Because the Shipping Protection is a digital product, it may be displayed on the store website. Here are some ways to hide the Shipping Protection product display on your store website.
Step 1, Go to your Shopify store’s Collections section > Click Create collection
Step 2, fill in "all" in the collection title and select the collection type as "Smart"
Select the condition as "all conditions", then select the product type, select "is not equal to", and select the value as "ShipWill". Finally, click the "Save" button.
This will exclude shipping protection items from all products.
Please note that 👉 our app has automatically created this "all" collection for your store, so you don't need to create this collection again. Please rest assured that this collection will not conflict with your other collections, so there is no need to delete it. If you accidentally delete the collection, you can follow this guide to recreate the collection.
Go to your Shopify store’s Collections section > Click the corresponding collection
When the condition of the collection is set to "all conditions", the shipping protection products need to meet all conditions to appear in the collection. So you can add another condition, select the product type, select "is not equal to", and select the value "ShopWill". Finally, click the "Save" button. In this way, the shipping protection products will not appear in the collection.
When the condition of the collection is set to "any condition", the shipping protection product will appear in the collection when it meets any of the conditions. So if you want the shipping protection product not to appear in this type of collection, you need to check and make sure that the shipping protection product does not meet any of the conditions.
When applying a discount to specific collections, ensure that the collections do not include the insurance product. The "all" collection that we automatically created for you does not include the shipping protection product. If you want to create other collections for a specific discount, simply do not select the shipping protection product.
Conversely, if you wish to include the shipping protection product in the discount, just add it to the discount collection.
The same logic applies when applying a discount to specific products: select the shipping protection product to include it in the discount. Deselect the shipping protection product to exclude it from the discount.
If you are still unable to hide the shipping protection products after following this guide, please contact support via Live Chat in the app or email support@shipwill.org, we will help you resolve this issue.
